Employment at Transitional Living Centers

residentcomputerA candidate for employment at TLC must have abilities and skills in five categories: sensory, motor, cognitive, communication, and behavioral/social. Employees must be able to perform the following essential functions in an independent manner, with or without reasonable accommodation. Considerations for employees with documented disability will be given on an individual basis.

Sensory: Candidates must have functional visual acuity and perception to handle corrections related media, trainings, and in-house activities. Auditory reception is required to participate in trainings and in-house activities and interpersonal exchanges with other employees, supervising staff, and residents. Tactile sensation must be functional for activities requiring direct manipulation, such as security and searching capabilities.

Gross Motor and Fine Motor: Candidates must have environmental accessibility to participate in walk-through of buildings, trainings, and some community activities. Degrees of gross motor skills for running, jumping, balancing, reaching, lifting, lifting (up to 25 pounds), and bending during work hours in maintaining security of the facility and for interaction with residents. Long periods of sitting, standing, or moving are qualities of work components that are expected during participation in full time employment. Manual dexterity and strength adequate to handle a variety of corrections related media and interactive skills related to community corrections. NOTE: The above physical requirements are required to participate in the full scope of employment opportunities and practices. Limitations may require adaptations or modification in the workplace. Although these modifications/hardships may be made without major hardship or voids in the employment process, there may be more stringent requirements in selected positions. These factors will enter into the employment process on an individual basis.

The following standards for cognitive, communication, and behavioral/social essential functions cannot be compromised:

Cognitive: Candidates must demonstrate skills for measurement, calculations, reading charts and graphs, and scoring. Critical reasoning is needed in order to make safe judgments; evaluate relevancy of data and prioritize for critical decision making; identify need for changes in resident issues; problem solve creative solutions for specific manifestations of behavior, treatment applications, and environmental modifications; generalize theoretical principles to treatment applications; integrate and apply theory to practice (i.e., identify needs, establish goals, select appropriate interventions, and evaluate outcomes).

Communication: Candidates must be able to communicate effectively in both interpersonal and group settings. They must show evidence of effective written and verbal communication skills – such as are needed to interact with other employees, supervisors, volunteers, residents’ family members, members of the public and residents – individually as well as within a group setting.

Behavioral/Social: Candidates must possess the emotional health required for full utilization of their intellectual abilities, the exercise of good judgment, and the prompt completion of all employment responsibilities. The development of mature, sensitive, and effective relationships with residents and other members of the TLC team is essential. The role of the TLC employee requires flexibility, compassion, integrity, motivation, interpersonal skills, concern for others, and the ability to function in the face of uncertainties and stress inherent in community corrections practice.





Contact Us

900 West 3rd St.
Williamsport, PA 17701
Phone: 570-326-7220
Fax: 570-326-6687

Resident Advisor

JOB TITLE:                            Resident Advisor

RESPONSIBLE TO:              Administrative Supervisor

Executive Director

ORGANIZATION:                Transitional Living Centers, Inc.

DATE ANALYZED:             May 7, 2007                                        REVISED: 5/28/2010


Job Summary

Provides guidance and support to TLC residents, assists Case Managers and Executive Director as needed, maintains security of facility, performs office and clerical duties, and assures compliance with TLC and DOC policies and with ACA Accreditation Standards.


Job Duties

  • Functions and Responsibilities
    • Facility-oriented
      • Directly oversee resident behavior and maintain facility security
        • Hourly walk-through of building
        • Maintain security through regular head counts
        • Preparation of misconduct paperwork when necessary
        • Following emergency procedures when necessary
        • Weekly room searches
        • Key control
        • Supervision of resident visitation
      • Obtain relevant information by reviewing previous shift reports
      • Update information and aid communication through daily shift reports, emails, and case noting in SecurManage
      • Utilize basic functions of computer programs
        • Resident charts, case management documents, etc.
      • Maintain inner cohesiveness of facility through communication between staff and following directives of case managers and supervisors
      • Work cooperatively with Case Managers and Executive Director
      • Maintain facility processes through performance of clerical duties
        • Answering phones
        • Faxing appropriate documentation
        • Delivering phone messages
        • Sending and responding to emails as needed
        • Providing DOC and BCC personnel with requested information
      • Maintain integrity of facility
        • Adhering to Code of Ethics
        • Abiding by Employee Handbook
        • Following updated procedures and policies as they are implemented



    • Resident Services
      • Enforce and promote appropriate boundaries between residents and staff
      • Increase knowledge base and information through SecurManage
        • Case notes
        • Basic resident information
        • Schedules and comments
        • Verification of resident locations during movements and free time
        • Rolling over times when residents change location from consecutive movements
      • Maintain cleanliness of facility through observation conducted during walk- throughs, enforcing completion of details, etc.
      • Promote organization and efficiency through oversight of resident work schedules, school schedules, appointments, counseling, and intakes
      • Conduct resident procedures upon receptions and releases
        • Intake paperwork and file preparation
          • Assessments
          • Organization of sub-folders
          • Personal belongings inventory
          • Case note date, time, DOC number, name, institution received from, and inmate status
          • Email first shift monitor with above noted information
        • Release packets
          • Release checklist
          • Personal belongings inventory
          • Case note date, time, DOC number, name, location released to, and inmate status
          • Email first shift monitor with above noted information
    • American Correctional Association Compliance Responsibilities
      • Comply with state-mandated standards and DOC policies
      • Ensure resident and staff safety and health through correct preparation, maintenance, and administration of medicines and prescriptions
      • Correctly following TLC Policies:
        • Adhering to posted urine schedule
        • Completing urine paperwork with 100 percent accuracy
        • Inventories on weekly and monthly basis
        • Fire safety standards
        • Attendance at mandatory staff trainings
        • Chemical control
        • Sharps control


Skills, Knowledge, Physical Abilities

v  High school diploma or G.E.D. required

v  Degree in Criminal Justice / Social Sciences preferred

v  Driver’s license is preferred

v  Knowledge of computer and software programs necessary

v  Skill in oral and written communication

v  Skill in working cooperatively; observing confidentiality; handling emergency situations when necessary

v  Ability to lift up to 10 pounds occasionally

v  Climb three flights of stairs each hour

v  Some exposure to second-hand smoke

v  Sitting (6 hours), Standing (1 hour), and Walking (1 hour)

v  Such other physical and mental requirements as are set forth in Staff Technical Standards.




Work Schedule

Ø  Flexible, including weekends and evenings

Ø  First, second, and third shift hours

o   Weekdays

  • First, 7:00am to 3:00pm, Monday through Friday
  • Second, 3:00pm to 11:00pm, Monday through Friday
  • Third, 10:00pm to 8:00 am, Monday through Thursday

o   Weekends

  • First, 8:00am to 4:00pm, Saturday and Sunday
  • Second, 3:00pm to 11:00pm, Saturday and Sunday
  • Third, 10:00pm to 8:00am, Saturday and Sunday

Ø  Full time and/or part time positions